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earthbound
 Post subject: Forum was down
PostPosted: Jan 12th, '09, 09:53 
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Yep, we were down for a little while this morning, maybe an hour or two.

Ohhh, we might even get a discount off the bill.
Quote:
Uptime Guarantee

Host1 aims for a minimum uptime of 99.99% accross all our web servers. We are so confident in our abilty to deliver on this promise that we commit to paying significant penalties to our customers if we do not keep this promise.

Compare our table below to our competitors and you may be surprised how many fail to 'put their money where their mouth is'
Website Availability Penalty Credit (as % of monthly fees)
99.99% or higher -
99.50% to 99.98% 50%
99.00% to 99.49% 100%
less than 99.00% 200%

The uptime guarantee applies to all web services, ie http, https and MySQL and to network connectivity. In other words, we guarantee that our web servers will always be responsive and reachable by general internet users. The guarantee does NOT cover any email services and does NOT apply to scheduled maintenance periods.
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siphonphobia
 Post subject: Re: Forum was down
PostPosted: Jan 12th, '09, 11:36 
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Cool Guarantee... ATM we are in the 50% payback tier, the site/network needs to be down for just over a day to get the 200% penalty payment.

Not worth it IMHO as ppl will start going crazy in need for a fix of BYAP :geek:
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creative1
 Post subject: Re: Forum was down
PostPosted: Jan 12th, '09, 13:19 
Seriously, this cant be healthy.
Seriously, this cant be healthy.
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Joined: Aug 7th, '06, 20:07
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Location: margaret river West Oz
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7 hrs will give it to you free :wink:
But siphonphobia has a valid point :roll: :blackeye:
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RupertofOZ
 Post subject: Re: Forum was down
PostPosted: Jan 12th, '09, 13:32 
Bet the downtime figures are averaged over a year.... :wink:
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Outbackozzie
 Post subject: Re: Forum was down
PostPosted: Jan 12th, '09, 19:08 
Seriously, this cant be healthy.
Seriously, this cant be healthy.
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Joined: Oct 11th, '07, 19:43
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Are you human?: Not at 3 am :(
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We were down for days at one stage there before - 7 hours is great :)
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Jaymie
 Post subject: Re: Forum was down
PostPosted: Jan 23rd, '09, 05:38 
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so don't forget to add on the outages yesterday and this morning
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RupertofOZ
 Post subject: Re: Forum was down
PostPosted: Jan 23rd, '09, 06:47 
Yep was down from about midnight last night
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jessy
 Post subject: Re: Forum was down
PostPosted: Jan 23rd, '09, 06:50 
In need of a life
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Joined: May 9th, '08, 09:38
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Had a look around the forum at 3 am WA time ( 1 am EST ) and all these Western Australian where logged on...must of need the BYAP fix :lol:
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creative1
 Post subject: Re: Forum was down
PostPosted: Jan 23rd, '09, 08:01 
Seriously, this cant be healthy.
Seriously, this cant be healthy.
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3 am wst is 5 am est :wink:
I would hope they are starting their day 8)
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siphonphobia
 Post subject: Re: Forum was down
PostPosted: Jan 23rd, '09, 08:22 
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Two of my post got deleted as I was submitting them. I would have went into HSM :shock: but remembered this thread and the fact my pain last night might provide BYAP with a discount.
I held off loggin in this morning to give as much time was needed :geek: :blackeye:
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jessy
 Post subject: Re: Forum was down
PostPosted: Jan 23rd, '09, 12:04 
In need of a life
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creative1 wrote:
3 am wst is 5 am est :wink:
I would hope they are starting their day 8)



:oops: :lol: Thats what happens when you gotto get up @ 2.30am every damn morning....
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hydrophilia
 Post subject: Re: Forum was down
PostPosted: Jan 23rd, '09, 22:56 
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Joel,
While I am pleased at the financial benefit and applaud the excellent guarantee your providers are giving you, I hope that the downtime (and their loss of revenue) was not in the service of solving my Verizon connection troubles. Whatever the reason it has been working perfectly for about three days. YES!
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KudaPucat
 Post subject: Re: Forum was down
PostPosted: Apr 17th, '09, 06:07 
Seriously, this cant be healthy.
Seriously, this cant be healthy.
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Location: Bundoora, Melbourne
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Grrrr Time for bed last night. One last post, hit submit and BOOM! Site down.
Last post! :-( kept trying to 20 mins too, started getting real tired.
The indignity of having to resend it this morning! Oh it was too much. ;-)
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creative1
 Post subject: Re: Forum was down
PostPosted: Apr 17th, '09, 22:07 
Seriously, this cant be healthy.
Seriously, this cant be healthy.
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Joined: Aug 7th, '06, 20:07
Posts: 8293
Location: margaret river West Oz
Gender: Male
Location: Western Australia
Hmm here to :flower:
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