Back in february Nat had a very minor bingle in one of the BYAP work cars in a car park. The damage to our car was just a broken indicator light, the other car had what they reckoned was something like $1800 worth of damage.
Anyway, their insurance company wrote to me, I responded providing my insurance brokers details. A while back (june 16th) they contacted me again saying they needed my insurance claim number. I wrote back saying I didn't have a claim number, providing my insurance companies contact details to them again.This morning I get another email from them almost 2 months after I last responded.
Quote:
We have contacted (xx insurance), and they have advised us that there is no claim lodged.
Due to this, we are unable to liase with (xx insurance).
They have asked us to advise yourself to contact their office so a claim can be lodged.
Once this is done, SGIO will then be able to deal with (xx insurance).
Can you please advise us once this has been done and supply us with the claim number.
Due to this, we are unable to liase with (xx insurance).
They have asked us to advise yourself to contact their office so a claim can be lodged.
Once this is done, SGIO will then be able to deal with (xx insurance).
Can you please advise us once this has been done and supply us with the claim number.
I no longer have the vehicle and have canceled the insurance, I thought it was all dealt with. I don't really understand this whole process. Last time there was a work vehicle accident (again our vehicle needed no repairs) I never had to provide any claim number, the insurance companies just worked it all out.
Anyone know what happens when you have canceled insurance, but something like this still isn't finished? Struggling to find any info online for this sort of situation.
