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hydrophilia
PostPosted: Jan 3rd, '09, 08:44 
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Interesting. I can ping and trace 203.17.36.111 or bac.....com.au (see below), but Firefox will not
connect to that site through Verizon. I did not try IE. I believe that the helpful programs here
decided that I was really trying to reach .com rather than .com.au and "fixed it" without bothering
me.

In the printouts several postings above, I find it peculiar and possibly telling (for someone more
knowledgeable) that I can take the final step to BYAP under direcway but not under Verizon, even
though the final step is from-to the same IP addresses in each case.

On the subject of getting another provider, I think I will send a BYAP link to a neighbor on Sprint
and see if it works for her.

Here is the data for .com.au:

Tracing route to backyardaquaponics.com.au [203.17.36.111]
over a maximum of 30 hops:

1 * * * Request timed out.
2 2384 ms 660 ms 1359 ms dpc6682158130.direcpc.com [66.82.158.130]
3 1377 ms 999 ms 969 ms dpc6682017154.direcpc.com [66.82.17.154]
4 977 ms 979 ms 1009 ms dpc6682016065.direcpc.com [66.82.16.65]
5 958 ms 970 ms 1039 ms dca-edge-18.inet.qwest.net [63.237.64.85]
6 1009 ms 739 ms 1029 ms dcp-brdr-03.inet.qwest.net [205.171.251.110]
7 1488 ms 1489 ms 1039 ms 62.156.128.25
8 1089 ms 1460 ms 1179 ms 217.239.40.53
9 989 ms 1009 ms 699 ms ge-7-0-4.pabr4.global-gateway.net.nz [202.50.232.45]
10 686 ms * 714 ms so-1-2-3.0-sjbr2.global-gateway.net.nz [210.55.202.193]
11 1533 ms 720 ms 989 ms so6-0-1.labr5.global-gateway.net.nz [202.50.232.90]
12 876 ms 939 ms 1619 ms so2-1-2.sybr7.global-gateway.net.nz [202.50.232.145]
13 1508 ms 1179 ms 1069 ms xe2-0-0-2.sybr5.global-gateway.net.nz [202.50.232.246]
14 1148 ms 1279 ms 1129 ms aapt-int.sybr5.global-gateway.net.nz [202.50.238.214]
15 1078 ms 989 ms 999 ms xe-3-0-0-150.bdr5.hay.connect.com.au [202.10.14.137]
16 1037 ms 839 ms 1579 ms gigabitethernet0-1.cor10.hay.connect.com.au [203.63.217.3]
17 1129 ms 979 ms 1029 ms DCON7608-10.gw.connect.com.au [210.8.226.137]
18 949 ms 990 ms 1028 ms 203.17.36.111

Trace complete.

Tracing route to backyardaquaponics.com.au [203.17.36.111]
over a maximum of 30 hops:

1 64 ms 59 ms 58 ms 64.sub-66-174-217.myvzw.com [66.174.217.64]
2 67 ms 66 ms 64 ms 127.sub-66-174-217.myvzw.com [66.174.217.127]
3 73 ms 68 ms 64 ms 138.sub-66-174-31.myvzw.com [66.174.31.138]
4 51 ms 68 ms 64 ms 229.sub-66-174-217.myvzw.com [66.174.217.229]
5 66 ms 65 ms 67 ms 194.sub-66-174-217.myvzw.com [66.174.217.194]
6 71 ms 65 ms 128 ms 98.sub-66-174-31.myvzw.com [66.174.31.98]
7 71 ms 66 ms 65 ms 253.sub-69-83-161.myvzw.com [69.83.161.253]
8 75 ms 72 ms 84 ms GigabitEthernet2-3.GW9.SAC1.ALTER.NET [157.130.192.141]
9 73 ms 67 ms 65 ms 0.ge-0-2-0.XT1.SAC1.ALTER.NET [152.63.55.74]
10 73 ms 130 ms 184 ms 0.so-5-1-0.XT1.SCL2.ALTER.NET [152.63.56.150]
11 80 ms 136 ms 85 ms sl-bb20-sj-6-1-1620xT1.sprintlink.net [144.232.9.1]
12 269 ms 256 ms 265 ms sl-st20-pa-12-0-0.sprintlink.net [144.232.8.243]
13 290 ms 205 ms 74 ms sl-newzeal-194274-0.sprintlink.net [144.223.243.46]
14 153 ms 158 ms 184 ms so-1-2-2.0-sjbr2.global-gateway.net.nz [203.96.120.213]
15 362 ms 171 ms 291 ms so1-1-0.sybr6.global-gateway.net.nz [202.50.232.229]
16 236 ms 242 ms 242 ms so1-2-2.sybr7.global-gateway.net.nz [202.50.232.74]
17 364 ms 308 ms 261 ms xe2-0-0-2.sybr5.global-gateway.net.nz [202.50.232.246]
18 240 ms 253 ms 299 ms aapt-int.sybr5.global-gateway.net.nz [202.50.238.214]
19 262 ms 234 ms 233 ms xe-3-0-0-150.bdr5.hay.connect.com.au [202.10.14.137]
20 250 ms 234 ms 244 ms gigabitethernet0-2.cor10.hay.connect.com.au [203.63.217.67]
21 261 ms 274 ms 298 ms DCON7608-10.gw.connect.com.au [210.8.226.137]
22 266 ms 344 ms 398 ms 203.17.36.111

Trace complete.
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earthbound
PostPosted: Jan 3rd, '09, 09:11 
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OK, over my head....... :geek:

The byap.com.au is just a parked domain under the same hosting as BYAP.com so it's strange that it would be different.
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MrOrange
PostPosted: Jan 4th, '09, 02:46 
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hydrophilia wrote:
Interesting. I can ping and trace 203.17.36.111 or bac.....com.au (see below), but Firefox will not
connect to that site through Verizon. I did not try IE.



Can you try IE? Always good to rule out local factors as well. The trace to the .com.au address looks much better (the 2nd one is exactly how you'd expect it to look, first one is dodge, see next question). So this is definately a routing issue with verizon or one of their upstream providers - you'd have to report this to them as it's not a BYAP problem.

What is different about the two traces you posted?
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MrOrange
PostPosted: Jan 4th, '09, 02:47 
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MrOrange wrote:
What is different about the two traces you posted?


I should clarify - Did you do anything differently with the two traces? How much time between them?
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hydrophilia
PostPosted: Jan 4th, '09, 03:53 
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MrOrange wrote:
MrOrange wrote:
What is different about the two traces you posted?


I should clarify - Did you do anything differently with the two traces? How much time between them?


In viewtopic.php?p=167463#p167463 I posted two traces: one under my normal satellite internet, one under verizon. Nothing was changed from first to second except I disabled my satellite and enabled verizon.

I tried IE instead of firefox, my default, with same results: unable to connect under verizon.

I was unable to connect to .com.au with my browser as some internet service apparently decides that they are one and the same and redirects me to .com. Ping and trace work just fine under verizon when trying to reach .com.au, but I can not get my browser to cooperate.

My neighbor had not trouble reaching BYAP through sprint mobile internet rather than Verizon.

I've emailed Verizon and hope they will be able to sort it out.

Life would be simpler with no computers, but then I would miss out on BYAP.... No contest.
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hydrophilia
PostPosted: Jan 12th, '09, 03:13 
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Joel,
Could you bring this thread to your website server's IT folks' attention to see if there is any chance they are blocking access from the Verizon servers? Verizon works for everything else I need and the tracert (cool tool: thanks, guys!) shows that I get all the way to the BYAP.com (not .com.au, that works fine) website (116.0.17.64) before getting blocked, so it may be that your server is blocking Verizon. Don't have them go to any major trouble, just a few minutes....
Thanks,
Dustin
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hydrophilia
PostPosted: Jan 18th, '09, 15:55 
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Fascinating and confusing: yesterday I was suddenly able to connect perfectly, today back to no joy. Unfortunately, I forgot to run a trace or other tool to discover if there was something different in routing or IP# being used, but when I found it working again 15 min ago I ran a trace and found that, without apparent changes, all is good. Let's hope it stays that way.

Joel, if you and your providers are responsible, thanks. Even if you did nothing I still appreciate the effort on my behalf.

For anyone interested:


Tracing route to backyardaquaponics.com [116.0.17.64]
over a maximum of 30 hops:

1 71 ms 65 ms 61 ms 64.sub-66-174-217.myvzw.com [66.174.217.64]
2 76 ms 69 ms 69 ms 127.sub-66-174-217.myvzw.com [66.174.217.127]
3 68 ms 67 ms 66 ms 146.sub-66-174-31.myvzw.com [66.174.31.146]
4 76 ms 64 ms 67 ms 229.sub-66-174-217.myvzw.com [66.174.217.229]
5 65 ms 67 ms 46 ms 194.sub-66-174-217.myvzw.com [66.174.217.194]
6 90 ms 119 ms 71 ms 98.sub-66-174-31.myvzw.com [66.174.31.98]
7 69 ms 72 ms 71 ms 253.sub-69-83-161.myvzw.com [69.83.161.253]
8 54 ms 74 ms 74 ms GigabitEthernet2-2.GW9.SAC1.ALTER.NET [157.130.197.45]
9 83 ms 69 ms 69 ms 0.ge-0-2-0.XT2.SAC1.ALTER.NET [152.63.55.78]
10 73 ms 70 ms 74 ms 0.so-5-2-0.XT2.SCL2.ALTER.NET [152.63.1.69]
11 78 ms 74 ms 68 ms 0.so-7-0-0.BR1.SCL2.ALTER.NET [152.63.57.101]
12 82 ms 74 ms 74 ms 204.255.169.146
13 84 ms 86 ms 79 ms sl-st20-pa-12-0-0.sprintlink.net [144.232.8.243]
14 82 ms 77 ms 79 ms sl-newzeal-191003-0.sprintlink.net [144.232.216.254]
15 79 ms 80 ms 72 ms so6-0-0.sjbr2.global-gateway.net.nz [202.50.232.85]
16 85 ms 233 ms 219 ms so1-2-0.sybr6.global-gateway.net.nz [202.50.232.2]
17 290 ms 234 ms 239 ms so1-2-2.sybr7.global-gateway.net.nz [202.50.232.74]
18 240 ms 219 ms 230 ms xe2-0-0-2.sybr5.global-gateway.net.nz [202.50.232.246]
19 235 ms 234 ms 229 ms 202.50.238.214
20 328 ms 236 ms 234 ms xe-3-0-0-150.bdr5.hay.connect.com.au [202.10.14.137]
21 250 ms 239 ms 231 ms gigabitethernet0-2.cor10.hay.connect.com.au [203.63.217.67]
22 237 ms 240 ms 234 ms DCON7608-10.gw.connect.com.au [210.8.226.137]
23 272 ms 234 ms 239 ms 116.0.17.64

Trace complete.
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hydrophilia
PostPosted: Jan 18th, '09, 23:18 
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Gone again. :angryfire: :cussing: :upset:
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hydrophilia
PostPosted: Jan 19th, '09, 04:03 
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Aaaaaand back! :compress:
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Jaymie
PostPosted: Jan 19th, '09, 04:09 
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yoyo connection :roll:
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hydrophilia
PostPosted: Jan 19th, '09, 05:38 
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"YO! YO! WHAT'S GOING ON WITH MY CONNECTION!?" *grin*

Working fine in every test with every computer now....
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earthbound
PostPosted: Jan 19th, '09, 08:53 
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I sent them the link to this thread with a short explanation about things.. I guess time will tell if it really works.
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hydrophilia
PostPosted: Feb 13th, '09, 14:34 
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Time has passed. Verizon works....sometimes. I think that the IP number is changed whenever the thing is rebooted, so I got a Cradlepoint router, plugged the USB thingy (tech term: pay attention, there will be a test) into it, and all is good. I just switch between laptop and router until BYAP works, then leave it in the router, powered up, and it will connect every time. Very odd, but workable.

Thanks to all for assistance!
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