Ahh the joys.... Yes most things have been down for a bit over 24 hours, our hosting suppliers technical support took about 24 hours to look into things once the basic support people realized they couldn't fix it..
Tech support came back this morning saying:
Quote:
Mysql on the server is fine. The issue with this site is in how the mysql user is configured.
Basically suggesting that I needed to update some details in the server back end... Pass, problem solved..
NOT..
So I got back onto support this morning suggesting that this would be fine, except that I couldn't log into the back end of the server to change anything because it was throwing errors..
Ohh, yes, I see, right we'll have to raise a ticket and pass it onto technical support again... Unfortunately they have an extremely large backlog so it will be quite delayed.. Ahhhhhhhh...
Luckily, they got onto it quickly this time around, and....
Quote:
We apologize for any inconvenience. It appears as though MySQL was in an unresponsive state. This appears to be due to your container reaching the memory limit, prompting the VPS host node to begin terminating high memory consumptive processes. Of the processes killed, MySQLd appears to be repeating. We have installed our server system logging mechanism which will provide us with additional insight as to the cause of the memory consumption. Please let us know should this issue return so we can investigate further.
So hopefully, where's the fingers crossed smiley, we should be right...
